Need help with your customer account? We’ve got you covered! Whether you’re navigating login questions, updating your shipping address, checking your wishlists, or opening a support ticket.
- I can’t sign in to my customer account
- How to update my shipping address
- How can I change the email address of my customer account?
- How can get help?
If you’re having trouble logging in, it might be due to a couple of things:
1. Check Your Password:
- If you’re sure you are using the correct email address, you can try to reset your password.
- You can also test your password in a plain text editor (like Notepad or a Word document) first. This way, you can make sure there are no typos before copying it into the password field.
- Double-check that your Caps Lock or Num Lock isn’t on, as this can affect your entry.
2. Verify Your Email Address:
- Are you sure you’re using the right email? If you think your account might be tied to another email, try those too.
- If you’re using an email that’s shared with someone else (not recommended), keep in mind that another user may have changed the account’s details.
- New accounts may work at first because you’re automatically logged in. Later, you may find that you can’t log in because there was a typo in the email address when you signed up. Ask our support team to check the email address and correct it if necessary.
3. Clear Your Browsing Data:
Sometimes, old browsing history can cause issues. Consider clearing your cookies and cache, or try logging in using a different browser.
If you’re still having trouble, our team is here to help! Just reach out to us at support@buycannabisseeds.net and include the following details:
- The email you use for your account
- Where you’re trying to reset your password: customer account or check out?
Our Support team will take a look and get back to you shortly.
Let’s get you back to growing!
Need to change your shipping address? You can make this adjustment only be done before the order is shipped.
1. For an order you’ve already paid for:
Just send us an email at support@buycannabisseeds.net with your order ID. Here’s what happens next:
- If your order has already shipped: We’ll review your request and find the best possible solution.
- If your order hasn’t shipped yet: We can quickly update your information for you.
2. To update your address for future orders:
1.Head over to the Buycannabisseeds website and log in with your account info.
2.Go to the “Addresses” section and click “Edit.”
3. Enter your new shipping address and click “Save address.”
You’ll get a confirmation message once everything is updated successfully.
If you have any questions or need further help, feel free to reach out at support@buycannabisseeds.net.
We’re here to assist you and will respond by the next business day!
Keeping your email address updated is essential for staying in the loop with your orders, receiving helpful payment info, and accessing the latest promotions.
Here’s how to update your email address in just a few easy steps:
1. Head over to the Buycannabisseeds website and log in with your account info.
2. Navigate to the “ Account details “.
3. Enter your new email address in the provided field.
4. Hit “Save Changes.”
Need a hand? We’re here for you! Just shoot us an email at support@buycannabisseeds.net, and we’ll get back to you by the next business day.
Need help? Let’s get you sorted! Just email us at support@buycannabisseeds.net, and one of our friendly support agents will reach out to assist you.
Our Customer Service team is here for you Monday through Friday.
If you submit a ticket on the weekend or during a holiday, don’t worry – we’ll follow up on the next business day.
We’re excited to help you with any questions you have!