FAQ´S

GENERAL INFO

Shipping and Delivery

Here’s what you need to know about delivery times, shipping locations, estimated arrival for your order, and our delivery guarantee.

Payment

Get the support you need for your orders and payments. Whether you want to change your payment method, explore accepted options, sort out pending payment issues, or tackle credit card declines, we’ve got you covered!

Account

RETAILER

Retailer – Let’s Get Growing!

At Global Green Genetics, we’ve got a fantastic range of quality cannabis seeds that cater to everyone, from first-timers to seasoned growers. No matter your level of experience, you’re sure to find the perfect seeds to help your cultivation thrive .

Manage Your Retailer Order

Whether you have questions about your order status, tracking updates, missing confirmation emails, damaged seeds, missing items, or need to cancel, we’ll get it sorted out!

Retailer Germination Guarantee

Discover everything you need to know about our germination guarantee, recommended germination technique, refund policy, and the timeframe for reporting issues after receiving the order
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WHOLESALE

Wholesale – Let’s Get Growing!

Looking for strains that perfectly match your unique growing conditions? Need expert advice to pick the right cannabis genetics for your business?
Our Global Green Genetics Wholesale team is here to support you with hands-on guidance and personalized service every step of the way.

Manage Your Wholesale Order

Need an update on your order status, tracking details, or a hand with any missing or damaged items?
We’ve got your back every step of the way!

Wholesale Germination Guarantee

Discover our Germination Guarantee and our step-by-step guide to kickstart your seeds. We share our top technique for successful sprouting and lay out a clear timeline for reporting any issues once your order arrives.